Cobrowsing Website Requirements

For cobrowsing to render accurately to agents, website assets (e.g. images, styles) must be publicly accessible.

For Public-Facing Websites

Public pages have all their assets publicly accessible, therefore no configuration is required for cobrowsing to work with public-facing websites.

For Websites Behind Authentication Walls

Applications behind login walls may not have all assets accessible.

These assets must be made publicly accessible in order to be rendered by the Talkative cobrowsing application.

Alternatively, if assets cannot be made publicly accessible, the Talkative Engage application must be whitelisted by your web servers.

Last updated on 12th May 2021