Firewall

Unfortunately, a small percentage of website visitors can be timewasters.

Talkative gives agents the ability to block and report these users: https://support.talkative.uk/user-guides/blocking-nuisance-users

If you are a Supervisor or Account Holder, you can visit https://engage.talkative.uk/firewalls where a list of all the blocked IP addresses is visible.

Firewall

You are able to 'unblock' any of these IP addresses.

Firewall

Last updated on 10th Dec 2018