Adding Users

Adding, Modifying and Deleting Users

You can add, view, edit and delete user accounts from within the User Manager page in your account:

User Manager Page

To add users, all you need is their basic contact details.

Phone number is the best telephone number for that user.

SIP URI can be left blank.

Adding Users Form


Passwords are automatically generated strings of random characters. These default passwords are distrubuted to each user upon registration. The user can then change their password upon initial login.

Distributor Role

If you are connected to Mitel through Engage, the following option will be available on the user creation form.

Select the corresponding role on the Distributor Agent dropdown menu to have both systems communicate.

Distributor dropdown

Last updated on 12th May 2021