Adding Agent Photos

Agent avatars are displayed during Talkative interactions, to lend a more human feel to the conversation.

How Do I Add Agent Photos?

All users can add agent photos. This can be done within either the 'Profile' section to edit your own photo, or within https://engage.talkative.uk/users/ to edit other users' photos.

Adding Image

What Sort Of Image Works Best?

We recommend simple, clear photos of your agents' faces. This adds a human element and helps with customer engagement.

You can add either JPEG or PNG filetypes, with a limit of 1MB.

Agent Photo Example

What Happens If No Photo Is Uploaded?

It doesn't matter if a user doesn't have an image. The default UI will show, rather than an agent having a blank avatar.

Can I Bulk Upload Agent Photos?

Please email support@talkative.uk with your requirements.

Requirements - Agent pictures are only displayed if Talkative scripts are version 1.12.0 or higher.
Last updated on 10th Dec 2018