Adding Agent Photos
Agent avatars are displayed during Talkative interactions, to lend a more human feel to the conversation.
How Do I Add Agent Photos?
All users can add agent photos. This can be done within either the 'Profile' section to edit your own photo, or within https://engage.talkative.uk/users/ to edit other users' photos.
What Sort Of Image Works Best?
We recommend simple, clear photos of your agents' faces. This adds a human element and helps with customer engagement.
You can add either JPEG or PNG filetypes, with a limit of 1MB.
What Happens If No Photo Is Uploaded?
It doesn't matter if a user doesn't have an image. The default UI will show, rather than an agent having a blank avatar.
Can I Bulk Upload Agent Photos?
Please email firstname.lastname@example.org with your requirements.